critique, music, improvisation in organisations, qualitative research ...

Talks

Organisation scores - a method for the analysis of organisations | Organisationspartituren als Methode der Organisationsforschung und -entwicklung

The downloadable file is a flash movie (swf format), which can be viewed in many browsers or media players.

As part of the MICC project (www.micc-project.org) we developed 'organisation scores' as a new method for the analysis of organisations. 'Organisations scores' are based on a the idea of organisations/organising as performance (action in time), and can be well used for the (self-) reflection of organisations.

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Im Rahmen des MICC-Projekts sind als neue Methode unter anderem die “Organisationspartituren” entstanden. Wir verwenden sie bisher als Datenerhebungsmethode, sehen aber auch erhebliches Potenzial im Rahmen von Organisationsentwicklungsprozessen.

Die Methode basiert unter anderem darauf, "Organisation musikalisch zu denken" (C. Dell), d.h. sie macht eine musikalisch-performative Idee des Organisierens bzw. von Organisationen zur Grundlage der Reflexion und Erkenntnis.

Die folgende Präsentation gibt einen kurzen Einblick in die Methode. Eine entsprechende Publikation ist in Planung.

Download (.swf) (1203kb) View on micc-project.org

The Sound of Communities and Social Systems. Music, the Implicit Dimension, and Communities' Self-Reflection

The talk was presented together with Prof. Wolfgang Stark http://uni-due.academia.edu/WolfgangStark. The downloadable file is a flash movie (swf format), which can be viewed in many browsers or media players.

Despite interdisciplinary research efforts, questions remain about how social systems and communities succeed to contribute to wellbeing, quality of interactions and work. Social systems (i.e. communities, organizations) are often described in terms of quality and quantity of connections and interactions, but there is more: a complex culture guides members’ actions and values (Schein 2004). This complex can only partly be ‘put into words’. It is barely expressible in language (or graphic representation), as there is a deeper, implicit level.

In a research project on organisational culture (and learning) we develop ways to use music to foster self-reflection and to explicate implicit knowledge (Polanyi 1962) within social systems like organisations, corporations, and communities of practice. Based on a qualitative case study methodology, we investigate the patterns of interaction, participation, cohesion, values, action, and innovation. In order to work with implicit, ‘deeper’ levels of social systems, these patterns are ‘translated’ into music language as a base-line for the ‘sound of communities’. And vice versa, we use musical language to expand reception and self-reflection on social systems. Our sample cases are two corporations and two non-profit organisations: a municipal network of family welfare centres, and a foundation commissioned with the social/ cultural transformation of a post-industrial coal-mining plant, formerly the largest in Europe. The multi-method research design contains semi-structured interviews, observations, narratives/ organisation stories, visual methods, and especially developed ‘musical’ methods. Grounded Theory Methodology (Strauss/Corbin) is used for data analysis and interpretation.

The presentation will discuss research design and results (preliminary), with special regard to the extension of the approach to a larger community level, which is highly relevant for CP. What is the difference between communities and other forms of social systems? How can the ‘sound of commu-nity’ contribute to sense of community and to the growth of community life and resources?


References
Polanyi, Michael (1962). Personal Knowledge. University of Chicago Press.
Schein, Edgar (2004). Organizational Culture and Leadership. Jossey-Bass.
Strauss, Anselm; Corbin, Juliet (1990). Basics of Qualitative Research: Grounded Theory Procedures and Techniques. Sage.

 

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